Frequently Asked Questions

Get answers to common questions about Relaxation Shampoo.

This add-on usually lasts 10–15 minutes, depending on hair length and scalp needs. It's performed at the session start to cleanse and relax, ensuring your scalp is prepped for deeper treatments. Time may vary slightly by stylist.

Yes — we use gentle, calming ingredients and adjust pressure and products for sensitivity. Please disclose allergies or recent treatments; we can customize formulas or skip certain ingredients to ensure comfort and safety during your shampoo.

We use color-safe, mild formulas to avoid fading and will rinse thoroughly. For freshly colored hair, notify your therapist so we can use specialized, low-impact products to protect tone while still providing a relaxing, cleansing experience.

Our Relaxation Shampoo is primarily offered as an add-on to enhance full sessions, but availability for standalone washes varies. Contact the spa to check same-day openings or request it during online booking; we'll do our best to accommodate.

We prioritize botanical, sulfate-free ingredients like chamomile, aloe, and lightweight amino-acid cleansers, alongside calming essential oil blends. Product choices may vary; therapists will confirm specifics and accommodate fragrance sensitivities upon request to ensure a soothing experience.

No special prep is required. Arrive with any hair attachments removed and inform staff about scalp issues or recent treatments. If you prefer low fragrance or product-free options, let us know and we'll tailor the service accordingly.